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Frequently Asked Questions about Online Tickets

Click on the questions below to reveal the answers.

It won’t let me buy tickets?

You need an account before you can buy tickets and if you already have one you need to log in.

Why does it have a timeout on ticket buying?

The system will hold your tickets for a maximum of 30 minutes once you start booking. If you need more time or are having problems with a large order please ring the Box Office on 01756 752691 during office hours which are 10am-4pm Monday to Saturday or out of office hours please email

I am not sure about the seating plan?

For seated events you can choose where you want to sit and this will be reflected in the price, so tickets in certain places cost more than others. At the top of the page click on book now by the seating block you would like to be in and then on the block choose your seat. Before you choose a seat you need to say how many you want in the little box that says adult by the side. You can book up to 10 tickets per event.

Do I need to log in even though I have an account?

Yes. Every time you go to buy tickets online you need to remember your account details or email address and the password you set when you created your account.

When I create the account should I join the mailing list?

This is entirely up to you but if you do it means you will receive the monthly emails we send out with information not just about Grassington Festival but also about other events in Yorkshire and beyond.

What do I need to create an account?

All the questions are simple, have the following details ready such as your email address and phone numbers and you must fill in the boxes which have an * by them.

Why do I have to create an account?

In order to buy tickets the system needs to recognise you as a unique purchaser and therefore you need to create an account before you can buy tickets. It is a straightforward process and when you go to buy look on the right hand side of the page and click create an account before you try to buy tickets.

Are you eligible to buy?

If the tickets are not yet on general sale why not join as a Friend as ticket sales may be restricted to them.

Have you bought tickets before?

If so log in using the email address that you registered with and the password you created. If you have not created an account then follow the step by step instructions on the site.